Last updated: October 2025

1. Information We Collect

We collect information to process orders, improve your shopping experience, and provide better service. The types of data we may collect include:

• Personal Information: Your name, email address, phone number, billing and shipping address, and payment details.

• Order Information: Details about products you purchase, order history, and delivery preferences.

• Technical Information: Your IP address, browser type, device details, and how you use our website (for analytics and security purposes).

• Communication Information: Any messages, emails, or feedback you send to us.

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2. How We Use Your Information

We use your personal data for the following purposes:

• To process, confirm, and deliver your orders.

• To contact you regarding your order status, shipping updates, or support requests.

• To send you important updates, offers, or product announcements (only if you’ve subscribed).

• To improve our website, products, and customer experience.

• To detect and prevent fraudulent activity or unauthorized access.

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3. Data Protection and Security

We take your privacy seriously and use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or loss.
All payments are processed through secure and trusted payment gateways. trècénts does not store your credit/debit card details.

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4. Sharing Your Information

We do not sell or rent your personal data.
We only share information with:

• Shipping partners for order delivery.

• Payment processors for secure transaction handling.

All shared data is handled with strict confidentiality and used only for completing your order.

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5. Cookies and Tracking

Our website may use cookies — small files stored on your device — to enhance your browsing experience.
Cookies help us remember your preferences, show relevant products, and analyze website performance.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Ask us to delete your data (subject to legal or transactional requirements).

• Unsubscribe from marketing emails at any time.

To exercise any of these rights, please contact us at support@trecents.com.

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7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy — for example, to complete transactions, comply with legal obligations, or resolve disputes.

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8. Changes to This Policy

trècénts may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to check this page periodically to stay informed.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
support@trecents.com

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